Back
Notice

Overview

We are happy to announce we have partnered with New Zealand company MEOTM to provide our passengers with world-leading reusable face masks. Made using scientifically selected New Zealand sheep wool, MEOTM masks are extremely efficient in helping to reduce the risk of infections. Passengers can purchase a MEOTM reusable face mask from Fullers360 ticket offices at the Auckland Downtown Ferry Terminal, Devonport and Matiatia and onboard ferry services. Alternatively, we have single-use MEOTM face masks at those same locations.

To all our customers, we kindly remind you to continue to please play your part and wear a face mask or covering while travelling with us. When you wear a mask, you are helping to protect yourself and those around you. Our crew will be wearing face coverings onboard your service.

This reminder comes as part of the New Zealand Government’s mandate for the use of face coverings on public transport, including ferries, for all Auckland passengers.

If you arrive for your service and you don’t have a face covering or mask with you, our Fullers360 teams, who are actively monitoring the use of face masks prior to boarding will politely remind you that wearing a face mask or covering is a mandatory requirement. If a passenger becomes disruptive and does not purchase a mask, we will issue them with a single-use mask as a final measure.

When boarding, passengers are monitored for the use of face coverings or masks, and our Fullers360 crew are supported by on-wharf security staff who are responsible for enforcing the government guidelines. Where necessary we will report incidents to the Police and enlisted support from the Auckland Transport on-wharf security officers, and Police, who are both ultimately responsible for enforcing the mandatory mask requirement.

We encourage passengers to have their face coverings or masks on prior to boarding, and to keep it on throughout their journey. As a final measure our crew have single-use face masks to issue to passengers.

For more information on the Government’s Mandatory mask requirement, please www.covid19.govt.nz/health-and-wellbeing/protect-yourself-and-others/wear-a-face-covering/