Overview

Following the move in alert level 4 effective 11.59pm tonight, from Wednesday, 18 August Fullers360 sailings will run to scheduled timetables as normal until further notice except island destinations: Rangitoto, Tiritiri Matangi, Rotoroa and Coromandel.

The following services will continue to run as scheduled on their existing timetables – Waiheke, Devonort, Birkenhead, Te Onewa Northcote Point, Bayswater, Beach Haven, Hobsonville Point, Gulf Harbour and Half Moon Bay.

Please keep an eye on our website and MyFerry travel alerts as we update information, and work to make any required changes for alert level 4 essential service timetables. Until further notice, commuter ferry services remain unchanged as outlined above.

Ferry travel will remain available to those who need access to essential travel only during alert level 4.

For more information on essential travel during alert level 4 and COVID-19, please head to covid19.co.nz.

While at alert level 4, our ferry services will be running at 50% passenger capacity in line with government and Auckland Transport guidelines and to enable safe physical distancing.

Essential travel only

While under alert level 4 restrictions, Aucklanders are requested to stay at home.

Our ferry services will be running to support essential travel only. Ferry travel is available to essential workers, those accessing essential services, and travel to safe workplaces and education providers.

Remember your face mask or covering

Wearing a face mask or covering is mandatory on all public transport at all alert levels.

We kindly remind you to continue to please play your part and wear a face mask or covering while travelling with us.

When boarding, passengers are monitored for the use of face coverings or masks, and our Fullers360 crew are supported by on-wharf security staff who are responsible for enforcing the government guidelines. Where necessary our crew will enlist support from the Auckland Transport on-wharf security officers, and Police, who are both ultimately responsible for enforcing the mandatory mask requirement.

When you wear a mask, you are helping to protect yourself and those around you. Our crew will be wearing face coverings onboard your service.

Passenger guidelines

We ask all passengers to follow the two-metre physical distancing guidelines between yourself, and fellow travelers, at all times.

At alert level 4 onboard cafes will be closed to customers for purchasing food and beverage. Face masks will still be available for purchase onboard.

The 50% passenger capacity restrictions are in line with government and Auckland Transport guidelines to enable safe physical distancing.

Contact tracing

Please scan the NZ COVID Tracer app posters onboard our vessels to record your service when travelling with us.

The NZ COVID Tracer app helps you protect yourself, your friends, your whānau and your community by enabling faster contact tracing.

Personal responsibility

While travelling with us, it’s important everyone plays their part and follows the alert level 4 guidelines, outlined by the Ministry of Health here: covid19.govt.nz.